We hope you love your purchase from Tonic Living! Thank you for giving us the opportunity to help you beautify your home. We are confident our merchandise will exceed your expectations, but if you are not completely satisfied, please see our return policy below. Note that shipping charges are non-refundable.
Product must be returned in new condition. Once your item has been dry cleaned, Tonic Living is not responsible for any damages or changes to the finish of the products. Please refer to each individual item’s care instructions.
Cut fabric yardage will be issued a refund within 30 days of your purchase, LESS a 15% restocking fee (based on the pre-tax, pre-shipping total). Note: Fabric that has been cut by customer cannot be returned.
Stock Items: Pillows, Ottomans, Bench Cushions, Accessories, Lighting
We accept returns and exchanges on website orders and in-store purchases that are in new, unused condition within 30 days of the order being received. All tags must be attached and original receipt included.
Stock Items: Rugs
Rugs may be returned for a full refund within seven days. Afterwards a restocking fee of 15% will apply.
Stock Items: Vintage Furniture
All vintage furniture is final sale.
All swatch orders are final sale.
All clearance items are final sale.
Purchases made during sales and promotions are eligible for exchange only, no refunds.
All custom orders, including drapes, Roman blinds, custom pillows, bench cushions, shower curtains and custom futon covers, etc. are final sale unless there is a defect or flaw. Please note: Measurements given for all custom work are the customer's responsibility. If you require assistance with measurements, please allow us to assist you before proceeding with a custom order. We do not accept cancellations on custom items.
Visit us in-store to return your purchase. If you would like to ship your return, please send to our Customer Service department for processing:
Attn: Customer Service
36 Northline Road, Unit 6
Once the return is checked and approved, we will issue the refund (as per our policies) using the original method of payment. Return shipping costs are the customer's responsibility. Shipping charges on returned merchandise are non refundable.