We hope you love your purchase from Tonic Living, but if you are not completely satisfied, please see our detailed return policy below:
Pillows, Ottomans & Accessories:
Pillows, ottomans & accessories may be returned within 30 days of receipt in new, unused condition (dry cleaned items will not be accepted). All tags must be attached.
Fabric yardage may be returned within 30 days of receipt, less a 15% restocking fee applied to the refund total. Fabric that has been cut, washed or altered by the customer cannot be returned.
Rugs may be returned within 7 days of receipt for a full refund. After 7 days and within 30 days of receipt, a 15% restocking fee will be applied to the refund total
Clearance fabrics, pillows, ottomans and accessories may be returned within 30 days of receipt for store credit. Product must be in new, unused condition and all tags must be attached. A 15% restocking fee will be applied to clearance fabrics. Fabric that has been cut, washed or altered by the customer cannot be returned.
Swatches and remnants are considered to be final sale and are not eligible for return.
Returns are made easy with our provided shipping label. Email email@example.com with your order number and the name of the items you want to return and we will assist you. The return shipping cost will be deducted from your refund.
Alternatively, if you are located within the GTA you can return your items in person at our retail shop located at 36 Northline Rd Unit 6, Toronto, Ontario Mon-Fri 9am-5pm.
Once the return is checked and approved, we will issue the refund (as per our policies) to your original method of payment. Shipping charges on returned merchandise are non refundable.
We are here to help! Please contact firstname.lastname@example.org or call 416-699-9879.