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Return Policy

We hope you love your purchase from Tonic Living, but if you are not completely satisfied, please see our detailed return policy below:

Extended Holiday Return Policy:

Items eligible for return purchased from November 20th - December 25th can be returned through January 13th or within 30 days of receipt.

Pillows, Ottomans & Accessories:

Pillows, ottomans & accessories may be returned within 30 days of receipt in new, unused condition (dry cleaned items will not be accepted). All tags must be attached. 

Fabric:

Fabric yardage may be returned within 30 days of receipt, less a 15% restocking fee applied to the refund total. Fabric that has been cut, washed or altered by the customer cannot be returned.

Rugs:
Rugs may be returned within 7 days of receipt for a full refund. After 7 days and within 30 days of receipt, a 15% restocking fee will be applied to the refund total

Clearance/Final Sale Items: 

Clearance fabrics, pillows, accessories, furniture, Happy Accident items, as well as swatches and remnants are considered to be final sale and are not eligible for return.

Return Instructions:

Return shipping costs are the customer's responsibility. Once your item(s) has been packaged for return, you can send to the below address with the mail carrier of your choice. Please include your order number with your return

Tonic Living
Attn: Customer Service
36 Northline Road, Unit 6
Toronto, ON
M4B 3E2

Alternatively, if you are located within the GTA you can return your items in person at our retail shop (located at the above address), Mon-Fri 9am-5pm.

Once the return is checked and approved, we will issue the refund (as per our policies) to your original method of payment. Shipping charges on returned merchandise are non refundable.

Questions?

We are here to help! Please contact info@tonicliving.com or call 416-699-9879.