We hope you love your purchase from Tonic Living, but if you are not completely satisfied, please see our detailed return policy below:
Pillows, Ottomans & Accessories:
Pillows, ottomans & accessories may be returned within 30 days of receipt in new, unused condition (dry cleaned items will not be accepted). All tags must be attached.
Fabric yardage may be returned within 30 days of receipt, less a 15% restocking fee applied to the refund total. Fabric that has been cut, washed or altered by the customer cannot be returned.
Rugs may be returned within 7 days of receipt for a full refund. After 7 days and within 30 days of receipt, a 15% restocking fee will be applied to the refund total
Clearance/Final Sale Items:
Clearance fabrics, pillows, accessories, furniture, Happy Accident items, as well as swatches and remnants are considered to be final sale and are not eligible for return.
Return shipping costs are the customer's responsibility. Once your item(s) has been packaged for return, you can send to the below address with the mail carrier of your choice:
Attn: Customer Service
36 Northline Road, Unit 6
Alternatively, if you are located within the GTA you can schedule a curbside drop-off appointment at our location by calling 416-699-9879.
Once the return is checked and approved, we will issue the refund (as per our policies) to your original method of payment. Shipping charges on returned merchandise are non refundable.
We are here to help! Please contact firstname.lastname@example.org or call 416-699-9879.