Return Policy

We hope you love your purchase from Tonic Living, but if you are not completely satisfied, please see our detailed return policy below:

Pillows, Ottomans & Accessories:
Pillows, ottomans & accessories may be returned within 30 days of receipt in new, unused condition (dry cleaned items will not be accepted). All tags must be attached. 

Fabric:
Fabric yardage may be returned within 30 days of receipt, less a 15% restocking fee applied to the refund total. Fabric that has been cut, washed or altered by the customer cannot be returned.

Clearance Rugs:
Rugs may be returned within 7 days of receipt for a full refund. After 7 days and within 30 days of receipt, a 15% restocking fee will be applied to the refund total

Clearance Items: 
Clearance fabrics, pillows, ottomans and accessories may be returned within 30 days of receipt for store credit. Product must be in new, unused condition and all tags must be attached. A 15% restocking fee will be applied to clearance fabrics. Fabric that has been cut, washed or altered by the customer cannot be returned.

Swatches and remnants are considered to be final sale and are not eligible for return.

Furniture:
Furniture may be returned within 7 days of receipt for a full refund. After 7 days and within 30 days of receipt, a 15% restocking fee will be applied to the refund total. Furniture must be in original condition. Custom furniture orders cannot be returned

Return Instructions:

Return shipping costs are the customer's responsibility. Once your item(s) has been packaged for return, you can send to the below address with the mail carrier of your choice. Please include your order number with your return:

Tonic Living

36 Northline Rd. Unit 6

Toronto, Ontario

M4B 3E2

Alternatively, if you are located within the GTA you can return your items in person Mon-Fri 9am-5pm.

Once the return is checked and approved, we will issue the refund (as per our policies) to your original method of payment. Shipping charges on returned merchandise are non refundable.

Questions?

We are here to help! Please contact info@tonicliving.com or call 416-699-9879.